A brief guide how to report issues to us

Step 1: Request failed

When you make requests to our API, it will in most cases return a response identifier in X-Response-ID response header. That information is very useful for our engineers to locate and resolve issues.

Step 2: Locate response ID

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Once the request was performed one can look at the response headers by clicking "Headers"

Step 3: Send a report

Try to collect as much facts as possible to help us understand the problem.

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Include the response identifier along with a brief description of the problem